Terms & Conditions
Welcome to Smart Parking Mohali.City! These Terms and Conditions ("Terms")govern your use of our parking services, mobile applications,website, and other related services (collectively, "Services").By accessing or using our Services, you agree to comply with and bebound by these Terms. Please read them carefully before using our platform.
1. Acceptance of Terms
By using the Services provided by Smart Parking Mohali.City, youagree to these Terms and Conditions, which may be updated periodically. We encourage you to review these Terms regularly forany changes. If you do not agree to these Terms, you must immediatelycease using the Services.
2. Use of the Services
You must be at least 18 years old to use our Services.
You agree to use the Services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Services.
You must not use the Services for any illegal or unauthorized activities, including but not limited to fraud, parking violations, or malicious behavior.
3. Parking Reservations and Payments
Parking spaces are available on a first-come, first-served basis or by reservation through the Smart Parking Mohali.City platform.
Upon reserving a parking spot, you agree to the terms of that particular reservation, including the designated time and payment amount.
Payments for parking services can be made via the mobile app or website, using the payment methods provided. All payments are non-refundable unless otherwise specified.
You are responsible for ensuring that all information entered into the platform (e.g., parking details, vehicle details) is accurate and up-to-date.
4. Parking Space Availability
While we strive to provide real-time information on parking availability, Smart Parking Mohali.City does not guarantee that parking spots will be available at all times. Availability is subject to changes based on demand and other external factors.
In the event that a reserved parking spot is not available, Smart Parking Mohali.City will not be held liable for any inconvenience or losses.
5. Vehicle Responsibility
By using our platform, you acknowledge that you are responsible for your vehicle while parked at any location. Smart Parking Mohali.City does not assume responsibility for any loss, theft, or damage to vehicles, personal property, or injuries occurring during the use of parking spaces.
You must ensure that your vehicle is parked in the appropriate spot and does not obstruct traffic or violate local laws and regulations.
6. Privacy and Data Collection
Smart Parking Mohali.City respects your privacy and is committed to protecting your personal information. Please refer to our [Privacy Policy] for more details on how we collect, use, and protect your data.
By using the Services, you consent to the collection and use of your data as described in our Privacy Policy.
7. User Conduct
You agree not to engage in any activity that could damage, disable, or impair the functioning of the platform, including uploading harmful content or attempting unauthorized access to the system.
You must not engage in any form of abuse or harassment toward other users, employees, or agents of Smart Parking Mohali.City.
8. Modifications and Termination of Services
Smart Parking Mohali.City reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, without prior notice.
We also reserve the right to terminate or suspend your account if you violate these Terms and Conditions or engage in any activity deemed harmful to the platform.
9. Limitation of Liability
Smart Parking Mohali.City is not liable for any damages, losses, or injuries resulting from the use of the Services, including but not limited to vehicle damage, theft, or accidents.
Our liability is limited to the amount paid by you for the particular parking reservation or service in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Smart Parking Mohali.City, its employees, agents, and affiliates from any claims,damages, liabilities, or expenses arising from your use of the Services, including any violation of these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Mohali, Punjab.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at: 9569227788
Refund Policy
At Smart Parking, we are committed to providing exceptional service and ensuring customer satisfaction with our Smart Parking Solution. However, we understand that situations may arise where a refund is necessary. Please review our refund policy below:
1. Eligibility for Refunds:
Refunds are available within 30 days from the date of purchase or service activation. To be eligible for a refund, the request must be made due to technical issues, service dissatisfaction, or if the product or service does not meet the agreed specifications.
2. Refund Process:
To request a refund, please contact our customer support team at with your purchase details, including your order number and the reason for your refund request. We will review your case and process your refund within 7-10 business days, provided the criteria are met.
3. Non-refundable Items:
Certain items and services may be non-refundable, including but not limited to:
- Custom configurations or integrations
- Subscription-based services after the first 30 days
- Any charges for add-ons or extra services that were explicitly agreed upon at the time of purchase
4. *Refund Method:*
Refunds will be issued to the original payment method used for the transaction. Please note that depending on your payment provider, it may take additional time for the funds to be reflected in your account.
5. Exceptions:
We reserve the right to deny refund requests if there is evidence of misuse, fraudulent activity, or if the service has been used in a manner inconsistent with our terms and conditions.
If you have any questions or need assistance with your refund request, please do not hesitate to reach out to our customer support team. We value your satisfaction and strive to provide the best possible service.
