At Smart Parking Mohali.City, we are committed to protecting yourprivacy and ensuring that your personal information is handled in asafe and responsible manner. This Privacy Policy outlines how wecollect, use, disclose, and safeguard your personal information whenyou use our website, mobile application, and other related services("Services"). By accessing or using our Services, youconsent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use ourServices:

• Personal Identification Information: This may include your name, email address, phone number, payment information, and vehicle details (e.g., license plate number).

• Technical Data: We may collect information about your device, such as your IP address, browser type, device type, operating system, and usage data (e.g., the time and date of your use, pages you visited, etc.).

• Location Data: When you use our Services, we may collect location data (e.g., GPS coordinates) to provide parking spot availability and related services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To process your parking reservations, facilitate payments, and enhance your overall user experience.

• To Communicate with You: To send you updates regarding your reservations, payment confirmations, promotions, and any other relevant information related to our Services.

• To Personalize Your Experience: To customize our Services based on your preferences, location, and behavior.

• To Improve Our Platform: To analyze usage data and identify areas where we can improve our services or introduce new features.

• To Comply with Legal Requirements: To meet regulatory requirements or to resolve any disputes that may arise.

3. How We Share Your Information

We may share your personal information in the followingsituations:

• Service Providers: We may share your information with third-party vendors and service providers who assist us in delivering the Services (e.g., payment processors, hosting providers, analytics services). These parties are obligated to protect your data and use it only for the purposes of providing services to us.

• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a court order or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously. Weuse industry-standard security measures, including encryption, secureservers, and firewalls, to protect your data from unauthorizedaccess, alteration, or disclosure.

However, no method of transmission over the Internet or electronicstorage is 100% secure, and we cannot guarantee absolute security. Werecommend that you take appropriate precautions to safeguard yourpersonal information, such as using strong passwords and logging outof your account when not in use.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance youruser experience and collect information about your interaction withour Services. Cookies are small files stored on your device that helpus remember your preferences, improve the performance of our website,and analyze user behavior.

You can control the use of cookies through your browser settings,but disabling cookies may affect the functionality of certainfeatures of our Services.

6. Your Data Rights

Depending on your jurisdiction, you may have certain rightsregarding your personal data, including the right to:

• Access the personal information we hold about you.

• Correct or update any inaccurate or incomplete information.

• Request the deletion of your personal information (subject to certain legal limitations).

• Object to or restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using thecontact details provided below.

7. Retention of Your Information

We retain your personal information for as long as necessary tofulfill the purposes for which it was collected, or as required bylaw. If you choose to delete your account, we will retain certaininformation as required by law or for legitimate business purposes.

8. Children’s Privacy

Our Services are not intended for children under the age of 18. Wedo not knowingly collect or solicit personal information fromindividuals under 18. If we discover that we have inadvertentlycollected information from a child under 18, we will take steps todelete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflectchanges in our practices or legal requirements. When we make updates,we will revise the "Last Updated" date at the top of thispage. We encourage you to review this Privacy Policy periodically tostay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy orhow we handle your personal information, please feel free to contactus.